Privacy Policy

1. General Provisions

This Privacy Policy explains how ZelmorianroyalVilla, operated by ., handles personal information when you use this website, submit an enquiry, or communicate with our guest services team. We aim to collect only information reasonably necessary for the purpose described at the time of collection.

This website provides information about dining, entertainment, events, and related guest services in Canada.

2. Information We May Collect

We may collect information you provide directly, such as your name, email address, phone number, preferred date, number of guests, enquiry type, and message. We may also receive basic technical information that is normally sent by a browser to operate and secure a website, such as IP address, browser type, device type, and request timestamps.

Please avoid including sensitive personal information in free-text messages unless it is necessary for your request.

3. How We Use Information

We may use personal information to respond to enquiries, coordinate reservations or event discussions, maintain website security, prevent misuse, keep necessary business records, and meet legal obligations. We do not use enquiry information to make automated decisions that produce legal or similarly significant effects.

4. Legal Basis and Consent

Depending on the context, processing may be based on your consent, the steps you ask us to take before entering an arrangement, our legitimate business interests in operating and securing the website, or compliance with applicable law. Where consent is the basis, you may withdraw it for future processing by contacting us.

5. Cookies

The website may use strictly necessary browser storage or cookies needed for core functionality and security. Any optional cookie categories must be handled in accordance with the Cookie Policy and applicable consent requirements. This build does not contain a named third-party advertising or analytics service.

6. Service Providers and Third Parties

We may use service providers that support website hosting, communications, security, or business administration. They should receive only the information reasonably required for their role and should handle it under appropriate contractual or legal safeguards. We do not sell personal information to advertisers.

7. Retention and Security

We retain information only as long as reasonably needed for the purpose for which it was collected, legal obligations, dispute resolution, and legitimate recordkeeping. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

8. Your Privacy Rights

Subject to applicable Canadian privacy law, you may ask for access to personal information we hold about you, request corrections, withdraw consent where applicable, or raise a concern about our handling of personal information. We may need to verify your identity before completing a request.

9. International Processing

Some service providers may process information outside your province or outside Canada. In that situation, information may be subject to the laws of the jurisdiction where it is processed. We seek reasonable safeguards appropriate to the nature of the information and service.

10. Minors

The website is intended for adults and is not directed to children. We do not knowingly request personal information from minors for entertainment enquiries. If you believe a minor has provided information without appropriate authorization, contact us so we can review and address the situation.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in the website, law, or our practices. The version published on this page is the current website policy. Material changes may be highlighted on the site where appropriate.

12. Contact

Privacy questions and requests may be sent to info@zelmorianroyalvilla.com or by correspondence to . You may also call +1 613-555-0147 during guest services hours.